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Giving your machines a voice

Machine data for your systems

We set up the connection and look after its ongoing operation

From your machines to your applications

Your machinesProvide the agreed readings and status information
Managed MQTTSetup and operation
Your applicationsReceive the data for the use you have in mind

We manage the connection and agree anything else with you

Technical details

Where the connection helps

  • See machine status

    See which machines are running or stopped and follow their current status in one place, using the overview your team already works with

  • Use figures in reports

    Make quantities and meter readings available for your reports, instead of copying the values into another system by hand

  • Supply existing applications

    Supply your maintenance, planning or analysis software with the relevant data your equipment provides during everyday operation

From your enquiry to ongoing operation

  1. Agree the scope

    We discuss which machine data you want to use in which application, then agree the scope and access needed

  2. Set up the connection

    We set up the connection and check with you that the agreed data reaches your chosen application

  3. Take care of operation

    We take over the ongoing operation of the connection, with the care we have agreed together

A plan for your equipment

Deployment

Pro

Connect your first machines

€249/mo billed annually

or €299/mo billed monthly

Discuss Pro

Up to 10 machines at one site

1 hour of changes per month

  • Hosting included
  • Sync Connect included
  • Ongoing operation and monitoring
  • Investigation of connection alerts
  • Initial response within 8 support hours

Business

Connect a larger production setup

€583/mo billed annually

or €699/mo billed monthly

Discuss Business

Up to 25 machines at one site

3 hours of changes per month

  • Hosting included
  • Sync Connect included
  • Ongoing operation and monitoring
  • Investigation of connection alerts
  • Initial response within 8 support hours

Enterprise

For larger projects or several sites

On request

Service fee based on the agreed scope

Discuss Enterprise

Machines and sites by agreement

Monthly change allowance by agreement

  • Hosting included
  • Sync Connect included
  • Ongoing operation and monitoring
  • Investigation of connection alerts
  • Initial response within 8 support hours
Service details
Support hours
Monday to Friday, 09:00 to 17:00 Vienna time, excluding Austrian public holidays
Included changes
You can use the hours for small changes to your existing software
Setup and operation
Setup is quoted separately for each project. Hosting is included in Managed Cloud

Frequently asked questions

Can older machines be connected?

It depends on which data the machine can make available. We check the existing equipment before proposing a connection

Can we keep our existing software?

We plan around your existing software, check how it can receive the data and explain any changes needed before work begins

What happens if the connection stops working?

We monitor the connection and investigate alerts. You receive a qualified initial response within 8 support hours, Monday to Friday from 09:00 to 17:00 Vienna time, excluding Austrian public holidays. The time needed to resolve the problem depends on its cause

What do you need to get started?

Someone who knows your equipment, access to the systems involved and the necessary approvals from your IT team. We agree the details with you before setup

What is the difference between Managed Cloud and On Premises?

Managed Cloud includes hosting. With On Premises, the connection runs on infrastructure you provide. We take care of setup and ongoing operation in both cases

Would this fit your setup?

Tell us which machines you have and what you want to do with their data. A short description is enough to start

Your machine data connection

Ing. Tobias Brida

Your contact for your machine data connection